One more thing to make your Digital Host really shine
Set up a WhatsApp Business auto-reply so guests messaging you get an instant, 24/7 answer via your Digital Host, even when you're asleep. Takes 10 minutes.
Welcome to Your Digital Host!
Get your property ready for guests in a few simple steps:
π Write everything in your own language
Your Digital Host automatically translates all your tips, house info and answers into the language your guest chooses. No need to write anything in multiple languages.
Guest experience
Customise how guests see and interact with your Digital Host
Guest interactions
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Milestones
π Love Your Digital Host? Refer a friend and both get a free month.
Appearance
Welcome message
Customise the greeting guests see when they open your Digital Host. Leave blank to use defaults.
Personality & tone of voice
Personalise how your Digital Host communicates with guests.
Guests see the website + address from the info tab, and the emergency numbers from the SOS button. Your name, phone and email come from your Account (single source of truth).
Property info (shown on the βΉοΈ tab)
Host contact (name, phone, email) is taken from your Account β no need to enter it twice.
π¬ WhatsApp Business auto-reply β send guests to your Digital Host 24/7 for tiny questions. 10-min setup.
Local emergency numbers (shown on the π button)
Account
Manage your account and personal details
Personal details
Login credentials
Billing
Manage your subscription and payment details
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Welcome guide
Download a PDF to share with guests before arrival via Airbnb, Booking.com or email
Emergency contacts
Booking host BETA
A second Digital Host, focused on selling. It knows everything your host knows, plus pricing and how to take a booking. Embed it on your own website. This is an early feature we're still testing, so please try it and share feedback.
Your booking host is a separate agent designed for prospective guests, not booked ones.
It uses your property info, but the goal is different: help the prospect picture the stay, answer pricing questions, and gently push toward booking.
When you create it, all your existing property data is reused β you only need to add the booking-specific details below.
Set up your booking host
Pricing required
Booking process required
When a prospect is ready to book, what happens next?
Stay details
Active
Your booking host is live and ready to take prospects.
Hi! I'm here to help you get the most out of Your Digital Host. Ask me anything about the dashboard, guest experience, or features.
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π¬Set up WhatsApp Business auto-reply
10 minutes, once. Then your Digital Host handles guest questions 24/7.
Your guests message you on WhatsApp for tiny questions (WiFi, checkout time, waste point). With WhatsApp Business auto-reply, they get an instant answer to your Digital Host instead, day or night.
Quick setup steps
Install WhatsApp Business on your phone (free β App Store / Play Store). Use the same phone number your guests already contact you on.
Open the app β Settings β Business tools β Away message.
Toggle Send away message on.
Tap Away message and paste the template below (replace the link with your own Digital Host URL).
Under Schedule, choose Always send so your Digital Host answers instantly, or Custom schedule for specific hours.
Under Recipients, pick Everyone. Save.
Copy-paste template (English)
Hi! Thanks for your message. For a fast answer 24/7 β check-in code, WiFi, waste point, restaurants, day trips β chat with our Digital Host here: [YOUR_LINK]
I'll personally reply as soon as I can. Enjoy your stay!
Tip: also add a Greeting message (Settings β Business tools β Greeting message) with a shorter version β it fires on the first message from any new contact.
π€Booking experienceBETA
A second Digital Host, focused on selling
Your guest experience answers booked guests. Your booking experience answers prospective ones β pricing, availability, cancellation, and it takes booking requests straight to your inbox. Embed it on your own website.
β¬4.99/month, add-on
Free while in BETA β help us shape it
Separate agent trained for prospective guests
Instant price quotes based on your rules
Booking requests emailed to you + a confirmation to the guest
Embed as a chat bubble on your website
Closed BETA. We're taking the booking host through a small group of hosts first. Request access below and we'll get back to you β usually within a day.
Get support
We'll get back to you within 24 hours
Request a feature
Help shape the product
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